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Frequently Asked Questions

Below is a list of frequently asked questions. If you do not see your question/answer listed here, please visit our helpdesk to submit a ticket.

How much will a YellYo.com membership cost me?
Do I need to purchase a domain name?
What if my desired domain name is not available?
How much experience do I need to build a website with the YellYo SiteBuilder?
Can I transfer my existing website to my member-inclusive YellYo hosting?
What is the difference between the YellYo Blog and a member blog?
Why do I have to login again for cPanel/SiteBuilder if I already logged in as a member?
How do I add my venue to the database?
How much does it cost to add my venue's events to the YellYo events calendar?

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How much will a YellYo.com membership cost me?
A membership with YellYo.com is only $9.95 a month and you only pay your first month of membership to get started...there's no additional startup fees. Billing is recurring on a monthly basis and your membership can be cancelled at any time. There are no long-term commitments required. Compare the cost of a YellYo.com membership with the average cost of professional website hosting (just one of the YellYo.com member benefits) and you'll see how much you'll be saving. In addition, every new signup gets a first-year domain name registration for FREE!

Do I need to purchase a domain name?
No. Upon registering as a YellYo.com member, you automatically qualify for your first-year registration for your own domain. In addition, YellYo.com will automatically given you a subdomain (i.e., yourbandname.yellyo.com).

What if my desired domain name is not available?
If the domain name you need is not available, we will recommend other options. Remember that you can use alternative domain extensions (i.e., .net, .biz) if those are available but the .com extension is not. Depending on the uniqueness of your band name will depend on how easy it will be to get the domain you want. For example, if your band name is Toothpaste, you may find it hard to get a domain name without using some kind of additional text like toothpastetheband.com or utilizing an alternative domain extension.

How much experience do I need to build a website with the YellYo SiteBuilder?
None! The YellYo Site-Builder is designed to appeal to those with all levels of computer and technological experience. You can choose from pre-existing templates or the DIY (Do-It-Yourself) option to have a professional, yet fully-customized website template. Select the DIY template option and follow the prompts to upload your images and build your template. Once the template is created, just follow the simple steps to add pages, content, links, contact forms, and more. Then publish your site and it can instantly be found online using your domain name (if selected) and/or subdomain name! Video tutorials for all aspects of the SiteBuilder can be found inside the SiteBuilder module.

Can I transfer my existing website to my member-inclusive YellYo hosting?
Yes. If you already have a website online and don't want to pay additionally for hosting elsewhere, let us host the website for you. After all, it's included in your membership, so there's no extra cost for this service other than your monthly membership fee. And having in-house, experienced hosting experts, we are confident that you will find our hosting as good if not better than any other hosting plan on the market.

What is the difference between the YellYo Blog and a member blog?
As a YellYo.com member, you will have your own blog to do with as you please. It will be your job to moderate, administer, and maintain this blog. Your member blog can easily be linked to from your YellYo SiteBuilder website. The YellYo Blog is where we post original articles, notifications, or any other announcements that we may want to make available to YellYo visitors and members.

Why do I have to login again for cPanel/SiteBuilder if I already logged in as a member?
Members currently have to log in separately to the Control Panel and SiteBuilder, even if you've already logged in for another feature or using the menu option to Login. This is for security purposes. We are looking into a way to remove this additional login step for those two features while maintaining the necessary security measures. Please check back to the FAQs for updates on progress.

How do I add my venue to the database?
First, do a venue search and make sure your venue is not already listed. If it is not, choose the Register Venue option under "Venues" on the menu bar. Registration is free and only takes a few minutes to complete. If your venue is already listed in our search, you will need to claim ownership and be assigned a username/password. We will help you with this process. Simply email us at csr@yellyo.com and let us know your venue's name, location, and that you would like to take ownership. Upon verifying that your email address is valid (to avoid spammers from taking control of accounts), we will setup your username/password and email it to you.

How much does it cost to add my venue's events to the YellYo events calendar?
Nothing...it's FREE! We are making this feature available for free to venues and promoters because we need this updated content and events to help better service our membership. If your site is already listed in the Venue Search, email us at csr@yellyo.com and we can assist with assigning you ownership of the account. If you do not see your venue listed, choose the Register Venue option under the Venues tab on the menu.